Customer Service Plugins – #the little Magic!

Image Credit: iStock

These are a list of some ingredients we overlook in customer service. But they go a long way in determining the real taste of the soup. 

  • ​Thank the customer
  • Follow up
  • Go beyond service expectations – make them feel they’re paying you far less than the value. 
  • Provide “special” offers
  • Remember special details about the customer
  • Use the customer’s firstname
  • Give special treatment when possible
  • Ask advice
  • Listen, don’t interrupt
  • Acknowledge the customer’s emotions and concerns
  • Take time to serve
  • Elicit feedback Addressing Customer Needs.
  • Make friends, not war!
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3 thoughts on “Customer Service Plugins – #the little Magic!

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